An Estate Manager is needed at a new residential estate to provide support for the whole community. Security, maintenance checks and H&S will just be some of your responsibilities. Strong management skills are essential as well as good customer service and organizational skills. Estate Managers will need to have an IOSH general certificate.
Applications from suitably experienced ex-military personnel (British Army, Royal Air Force, Royal Navy or Royal Marines) are strongly encouraged to apply.
Key Responsibilities:
- Remain courteous and helpful to all occupiers as well as to members of the public, staff, guests and contractors.
- To carry out small maintenance tasks that may be required to the communal areas.
- To deal with administrative matters relating to any of the buildings.
- To report back to the Property Manager at the end of every shift outlining any issues that occurred in relation to staff or the Buildings
- To ensure that all staff are trained to a sufficient standard in order that they may carry out their duties effectively, efficiently and safely
- To assist the managing agent in the development and implementation of new or revised procedures, as required.
- To be responsible for all matters of a health and safety nature relating to the buildings.
- To carry out regular building checks during the shift to ensure the staff are carrying out their duties in the correct manner and liaise with staff to instigate corrective measures or procedures.
- To maintain records of central stores for the building in a well organised way, ensuring that the appropriate quantities of materials are maintained at all times
- To ensure that all contractors service books and health and safety logs are kept up to date.
- The Estate Manager is expected to be flexible and undertake reasonable additional duties as required by the managing agent.
Person Specification: Knowledge/Experience/Skills
Essential:
- IOSH qualified (general certificate)
- Experience of managing and motivating staff effectively
- Detailed knowledge of building/facilities management
- Experience of working with and managing contractors on a day to day basis
- Proven customer service experience
- Demonstrates an understanding and experience of dealing with service charges and budgets
- Excellent Microsoft Office skills, particularly: Outlook, Word, Excel
- Able to prioritise and organise workload
- Task focused but with a flexible approach
Desirable:
- NEBOSH qualified
- Educated to A –Level standard or equivalent
Salary: £35,000 - £40,000
Hours:
37.5 hours per week: 7am – 3.30pm Monday to Friday with an hour’s unpaid break for lunch