An IT Engineer is needed at a provider of Network and IT services to companies across the UK. IT Engineers will need 4-5 years IT Support experience in a variety of Microsoft technologies, preferable in an SME and be part-qualified MCP. Any IT Engineer with networking experience would be valued. As a small business, an IT Engineer would be expected to assist other members of the team on any number of projects.
Applications from ex-military personnel are strongly encouraged.
Responsibilities:
- Providing Telephone, Ticketing and Email, IT support both onsite and remote to a variety of businesses in the south and London
- Technical problem solving
- Systems monitoring and maintenance
- WAN communications troubleshooting
- Workstation/server build and Installation
- Assisting other team members with projects
Knowledge, skills and qualifications required:
Essential:
- 4-5 years IT Support experience in a variety of Microsoft technologies
- Part-Qualified MCP
- Experience in a business client support role
- Good written and verbal communication skills
- A positive and friendly attitude, with integrity and keen attention to detail
- An intelligent and logical thinker
- An ability to demonstrate initiative
- An understanding of excellent customer service and teamwork
- An ability to learn quickly and leverage available resources
- A team focus, but also a self-starter who can work autonomously
Minimum Technical Experience:
- Windows 7 and 10
- MS Office 2007/2010/2013 and O365
- Windows Server 2000/2012/2016
- Exchange 2010/2012/2018
- Veeam/Altero
- Dell and HP server and desktop hardware
- Router and Firewall configuration
- VMware V Cloud and HyperV
- iSCSI Storage solutions
- VLAN’s
Desirable:
- Practical experience in IT support for small & medium businesses
- Small Business Server 2003 & 2008, 2012
- Windows Server 2008 to 2019
- Exchange
- VMware/Hyper V
- AppleMac/iOS experience
- ESET antivirus
- Connectwise
- 3CX Telephone admin
Salary: £40,000 - £50,000
Benefits: Progression, flexible working