IT Engineer - SO14 - SO53

£40,000 - £50,000
Ref: 144 Date Posted: Friday 11 Jun 2021
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An IT Engineer is needed at a provider of Network and IT services to companies across the UK. IT Engineers will need 4-5 years IT Support experience in a variety of Microsoft technologies, preferable in an SME and be part-qualified MCP. Any IT Engineer with networking experience would be valued. As a small business, an IT Engineer would be expected to assist other members of the team on any number of projects.

Applications from ex-military personnel are strongly encouraged.

 

Responsibilities:

  • Providing Telephone, Ticketing and Email, IT support both onsite and remote to a variety of businesses in the south and London
  • Technical problem solving
  • Systems monitoring and maintenance
  • WAN communications troubleshooting
  • Workstation/server build and Installation
  • Assisting other team members with projects

 

Knowledge, skills and qualifications required:

Essential:

  • 4-5 years IT Support experience in a variety of Microsoft technologies
  • Part-Qualified MCP
  • Experience in a business client support role
  • Good written and verbal communication skills
  • A positive and friendly attitude, with integrity and keen attention to detail
  • An intelligent and logical thinker
  • An ability to demonstrate initiative
  • An understanding of excellent customer service and teamwork
  • An ability to learn quickly and leverage available resources
  • A team focus, but also a self-starter who can work autonomously

 

Minimum Technical Experience:

  • Windows 7 and 10
  • MS Office 2007/2010/2013 and O365
  • Windows Server 2000/2012/2016
  • Exchange 2010/2012/2018
  • Veeam/Altero
  • Dell and HP server and desktop hardware
  • Router and Firewall configuration
  • VMware V Cloud and HyperV
  • iSCSI Storage solutions
  • VLAN’s

 

Desirable:

  • Practical experience in IT support for small & medium businesses
  • Small Business Server 2003 & 2008, 2012
  • Windows Server 2008 to 2019
  • Exchange
  • VMware/Hyper V
  • AppleMac/iOS experience
  • ESET antivirus
  • Connectwise
  • 3CX Telephone admin

 

Salary: £40,000 - £50,000

Benefits: Progression, flexible working