Master Locksmith - N1 - N22

A fantastic opportunity has arisen for a hard-working, driven, and enthusiastic Master Locksmith to join our client’s highly successful and ever expanding team based in London.

Applications from suitably qualified ex-military personnel (Royal Air Force, Royal Navy, British Army, Royal Marines) will be particularly relevant for this position but other qualified candidates are encouraged to apply.

Key Responsibilities:

• Attend customer premises to carry out works
• Survey work and advise on best products for customer’s needs
• Liaise with customers and carry out tasks as instructed/suggested on site, including but not limited to:
  1. Fit-open-replace door and window locks
  2. Fit safes, security grilles and door closers
• Complete all documents as required for the work carried out such as quotes and sales orders
• Collect payment from the client for the works carried out following company procedures
• Develop and maintain effective working relationships with customers, whilst maintaining the highest level of professional conduct
• Liaise with other departments within the company as required in order to carry out your responsibilities – examples may be for upselling or any key-cutting requirements paired with lock-fitting
• Be familiar with and to follow the company operating procedures as relevant to your responsibilities
• Make suggestions to improve Company procedures, particularly as it affects the Locksmith Department
• Assist with maintaining the company’s policy on quality
• Work in a safe and efficient manner with minimum supervision but to refer to a Manager or Director when their assistance or guidance will promote improved customer service
• Be respectful of your working environment and tools provided by the company to perform your duties

Knowledge, Skills and Experience:

• Locksmith experience (3 years’ experience preferred but not essential)
• Certification or completion of locksmith courses considered an asset
• Good knowledge of security products
• Reliable and punctual
• Good communication skills
• Attention to detail and well organized
• Able to work both independently and within a team

• Mechanically minded
• Good level of basic mathematical understanding
• IT literate
• Minimum GCSE/”O” Level Maths and English
• DBS check will be required
• A full valid UK Driver’s licence

Additional Benefits:

• Competitive Salary, Incentive scheme, holidays, pensions
• Learning and career development opportunities
• All relevant power tools
• Fully expensed modern van
• Company mobile phone
• Company Laptop
• Uniform and PPE
• Opportunity for out of hours/weekend overtime work
• EAP
• Employee rewards platform

Interested applicants will be expected to and return by email a simple application form to which CVs must be pasted.