Office Administrator - TW1 - TW20

£21,000 - £24,000 + benefits
Ref: 207 Date Posted: Thursday 30 Sep 2021
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A friendly and exciting company specialising in facade maintenance and repairs to residential and commercial clients is seeking an Office Administrator to do a wide range of admin duties and provide assistance to colleagues and managers. The Office Administrator will have previous experience, have excellent customer service, be adept at problem solving and have strong IT skills.

Applications from ex-military personnel are strongly encouraged.

 

Responsibilities:

  • Be the point of contact for enquiries.
  • Scheduling surveyor/technician to visit client’s locations to carry out survey.
  • Dealing directly with clients via email and phone. Following on to planning and organising schedules and contact information for the technicians.
  • Assisting the project/contracts manager to deliver services to the client.
  • Assisting the technical teams to deliver services to the client.
  • Drawing together client details, requirements and contact details to update on CRM system.
  • Placing orders, booking equipment and accommodation for technicians (occasional).

 

Knowledge, skills and qualifications required:

  • Previous office administration and office management
  • Customer focused with a polite, positive, friendly, can-do attitude – in person and on the phone
  • Proactive and adept at problem solving
  • Excellent general IT capability, Word, Excel, various site management and H&S apps/programmes etc.
  • Experience within the construction industry (desirable)

 

Salary: £21,000 to £24,000 DOE

Hours: Monday to Friday - 9am-5pm, Full-time, Permanent

Benefits: Training, attractive Pension Scheme, 21 days holiday plus bank holidays