A company specialising in freight forwarding and supply chain management is seeking a Road Freight Forwarder to ensure customer goods are delivered quickly and cost-effectively. The Road Freight Forwarder will ideally have excellent customer service and customer-facing experience, have minimum A-level qualifications, strong planning and attention to detail, and ideally have previous experience in European road freight.
Applications from ex-military personnel are strongly encouraged
Key Responsibilities:
- Be the main point of contact for some key clients
- Develop relationships with key stakeholders and gain a deep understanding of the client’s requirements
- Manage shipment flows and find solutions for the client
- Daily handling of shipments/quotes/queries
- Understand individual customer requirements and build strong and lasting relationships with them
- Provide excellent customer service and prompt responses
- Input relevant information into internal systems and follow any relevant procedures
- Take ownership of your workload and manage tasks
Knowledge, skills and qualifications:
Essential:
- A-level qualifications
- Excellent customer service and communication skills
- Strong planning and attention to detail
Desirable:
- Completed a degree
- Previous experience within European road freight
- Demonstrable skills within a customer-facing role
Salary: £35,000
Benefits: free parking, training and development, electric car scheme, health cash plan, bonus, access to benefits platform and more